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The Taylor Andrews Blog


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The Gravity of Marketing

Nov 30th 2006
I got a call yesterday from a salon I’ve been consulting with.  The owner was very nervous because they were losing a couple of booth renters and they were afraid to lose that guaranteed income.  I happen to know that they have some excellent commission employees who could quickly pick up the slack.  The only […]
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Customer Annoyance

Nov 16th 2006
I was at Best Buy the other day and purchased some games and karaoke CD’s as holiday gifts for my children.  There were several items and I wasn’t paying very close attention to the total cost which was over $400.  When I got home I noticed that I had been charged twice for a $29 […]
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Miracles

Nov 14th 2006
I’ve often heard it said that TEAM stands for Together Everyone Achieves More.  I prefer to believe that it stands for Together Everyone Achieves Miracles.  That was never more evident than this past week when 200 students banded together to come to the aid of one of their classmates.  One of the students at our […]
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Policies

Nov 3rd 2006
I am sure you’ve heard the rules about taking liquids on a plane.  Supposedly,  you can take liquids of up to 3 ounces.  Don’t be fooled.  If TSA decides your liquid items are a threat,  they’re confiscated.  It happened to my wife yesterday.  Security at Salt Lake International flagged her purse for inspection.  She had […]
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Imagination

Oct 21st 2006
On one of those rare moments when I watch television I heard this quote and I wanted to share it with you.  “You can use your imagination to either solve problems or cause them.  Which one will it be?”
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Reality Check

Oct 19th 2006
Here’s a reality check for you.  Making money in the Salon Business is not about being the best haircutter or haircolorist or any other technical aspect.  I know that may offend some artists,  however,  the cold hard truth is that making money is all about marketing.  You can be the greatest haircutter in the world,  […]
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Myth Busting

Oct 14th 2006
I just received an e-mail advertising an upcoming educational event.  The e-mail stated how important it was to be there because "knowledge is power."  While I understand their intent,  the truth is that knowledge is not power.  Instead,  it is the application and implementation of knowledge that is power.  So what do I mean?  How […]
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5 quick tips to success

Oct 5th 2006
1. Start early.  What the early bird gets is success.  Get going before everyone else and you’ll be pleasantly surprised how much more you accomplish. 2. Love what you do.  If you dislike what you do,  nothing in the world will help you be successful.  If you love what you do,  nothing will keep you […]
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Mentors Part 2

Oct 3rd 2006
Mentors is the subject of the week and our  corporate Creative Director,  Allison Price and Amanda Maxfield the Artistic Director of our West Jordan location  just had the opportunity to meet one of theirs.  Last week Allison and Amanda attended the Redken Exchange in New York City where they were able to attend an advanced […]
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The Assistant Training Program

Sep 21st 2006
My comment on assistants in my previous post illicited several questions from salon owners about why I felt an Assistant Training Program was so critical in a salons success.  As a salon owner I felt the biggest challenge to success was keeping staff.  There were two problems that always arose.  First,  new stylists would start […]