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The Taylor Andrews Blog

Mission Possible - An Incredible Career in 52 weeks (Week 37)

Mission 37 I’ve Missed You

 This week, -think about your clients who have not been back for some time. Access your computer database for an accurate list or just recall them by memory. Send each one of  those missing-in-action clients a hand-written note telling them that you miss them and that you would like to see them again. Offer them a value-added service. Ask them to call if they are having any challenges or if you can help in any way.

 Remember that 20% of your clients make up 80% of your business.